2016-2017 Student Handbook

University Registrar

Office of the University Registrar

University Hall, 1815 Massachusetts Avenue, 3rd Floor
617.349.8717 Fax

Adrianne Zonderman, University Registrar
Kathy Farrell, Associate Registrar for Systems
William Ramsay, Associate Registrar for Records

The Office of the University Registrar provides services related to student course registration and records. This office processes and records course registrations, grades, graduation audits, “Requirements Completed Transcripts,” and transcripts as well as supports web registration and web grading. The Office of the University Registrar maintains permanent academic student records for both currently enrolled and past attendees of Lesley University. Other services provided by the office include enrollment verification and records maintenance, including: leave of absence, withdrawal, program change, and name/address change requests.

Hours of Operation
Monday–Friday*: 11:00 a.m.–5:00 p.m.
*Except during semester based Add/Drop periods, when our office hours are: Monday–Friday 9:00 a.m.–5:00 p.m.

Lesley’s Online Information Service (LOIS)

LOIS is a secure online service designed to provide students with access to their Lesley University administrative and program information day and night via the web. LOIS provides current students and applicants access to a select set of inquiry functions.

Examples of LOIS services include:
Register for Classes: Search and register for campus based or online classes during the scheduled WebReg period listed on the academic calendar.

My Class Schedule: Display schedule by semester or term, including dates, times, rooms, etc.

My Profile: Displays address information, advisor name and contact information, and program of study.

Grades: View grades and grade point average by semester; request an official grade mailer.

Transcripts: View an unofficial transcript online or request an official transcript to be sent to the recipient(s) of your choice.

Check Financial Holds: Find out if you have a financial (student account, library, or parking) hold on your account before registering. My Documents: Find out what application materials the Admissions and Financial Aid Offices have received.

Financial Aid Information: View financial aid status and award letters.

Student Account Profile: Pay and view billing statement.

Test Summary: Review scores for admissions and placement tests.

Declaration of Intent to Graduate: File application for graduation; update diploma name and mailing address.

Commencement RSVP: Notify the Commencement Office of participation in the May ceremony.

User Name & Password: View user name or reset password.

Program Evaluation (Degree Audit): An automated evaluation tool that generates a report reflecting a student’s academic progress toward the completion of a degree. The report places the student’s course work within a series of requirements and sub-requirements for a specific degree program. 

Current Course Information: Check the availability of courses by semester or term in “real-time” before registering. The feature displays the courses, room locations, faculty, availability, capacity, etc. for course sections matching the criteria chosen. No login required for this feature.

Important Note: LOIS Accounts are created on a rolling basis after receipt of an application or course registration. Students will receive notification including user name, temporary password and instructions for getting started. For help with LOIS, please call the LOIS support line at 617.349.8600 or 800.999.1959 x8600, or send an email to lois@lesley.edu.

Access Your Student’s Info: Link to the self-service Parent Portal (www.lesley.edu/lois/parent-portal/) where your parent(s) or guardian(s) may view your financial and/or academic account information (if you choose to grant access). You may select the level of access you wish to provide in the “Parent/Guardian Access” section of the “Students” menu.

Address Changes

It is each student's responsibility to notify the Registrar's Office of any change of name or address, so we can reach each registered student.

  • Make address changes online: log on to myLesley (www.lesley.edu/mylesley/), find the “Update Personal Information” section, click on “Students” and complete the online form. Changes will not be displayed immediately, as updates are made manually by the Office of the University Registrar.
  • Address changes may also be made by email to registrar@lesley.edu, or in a letter, or on the Change of Name and Address form (http://intranet.lesley.edu/registrar/forms/) and faxed to 617.349.8717, or by phone at 617.349.8740.
Name Changes
All name changes must be requested in a paper letter or on the Change of Name and Address form (http://intranet.lesley.edu/registrar/forms/). Email requests are not accepted. A name change request must be accompanied by legal documentation, such as a court order or marriage license. The name change will be reflected on the student record, and a reference to the former name will be maintained for search purposes only.

Note: Lesley University requires your legal name to be used on academic records and other official University documents.

Transcript Requests
Students wishing to have copies of their Lesley University transcripts released to themselves or to other parties may order official copies via their online information service account (www.lesley.edu/lois), by completing a Transcript Request Form (www.lesley.edu/transcripts/) or by sending a written request to the Office of the University Registrar. The Family Educational Rights and Privacy Act (FERPA), protecting student record confidentiality, requires written permission to release this information. Telephone or email requests are not accepted. If submitting a written request to the Office of the University Registrar, students must submit the following: Lesley student I.D. number or social security number, dates of attendance and/or graduation date, name while attending Lesley University, signature, and fee.

Standard processing time is 2-3 business days, plus mailing time. The transcript fee is $5 per copy; checks should be made payable to Lesley University. There is no charge for unofficial transcripts. Transcripts are not released for students having financial indebtedness to the university, including fines for overdue library materials or outstanding parking fines.

Course Descriptions Requests
Students needing copies of Lesley course descriptions must submit a written request to the Office of the University Registrar including the course number(s), title(s), and the semester/year the course(s) was taken. The course description fee is $5 per request; checks should be made payable to Lesley University. Please allow 3–5 business days, plus mailing time, for processing.