2020-2021 Graduate Academic Catalog

Refunds of Credit Balances

Over-payment, scholarship credits, adjustments and financial aid payments may result in a credit balance on the student account. If an account indicates a credit balance, it will be refunded to the student. Federal Direct Stafford Loan and private loan payments resulting in a credit balance will be refunded within 10 - 14 days of the date the credit appears on the student account.

If a student on a payment plan with Nelnet later receives financial aid that creates a credit on the student account, the student must cancel the Nelnet payment plan directly with Nelnet in order for the refund to be generated in a timely manner. Students enrolled in an active Nelnet plan will not have their credit balance refunded to them until the final payment for the plan is received by the University.

Lesley University students are auto-enrolled in the Student Account Center (SAC) and eRefunding with lesley.afford.com.  When enrolled, an email from lesley.afford.com is sent to the student's Lesley email address prompting you to register for the SAC and select your desired refund preference.  After completing the enrollment process, you will receive an email confirming your preference.