2020-2021 Undergraduate Academic Catalog

CMGMT 6730 Systems Management

This course on systems management explores the dynamic of operational performance on customer satisfaction as considers manufacturing, services and not for profit organizations. Systems management incorporates a strategic approach to operations management techniques, quality design and management, the optimization of a global supply chain, project management, scheduling and capacity decisions, Six Sigma quality and lean processes, organizational design and resource management. Special consideration will be given to organizational design, talent management and knowledge creation.




Open to matriculated students in the MSM, Accelerated MSM, and Accelerated MBA programs or by permission of the instructor