2024-2025 Student Handbook

Office of the University Registrar

University Hall, 1815 Massachusetts Avenue, 1st Floor

617.349.8760

617.649.4855 Fax

support.lesley.edu 

https://www.lesley.edu/registrar

Adrianne Zonderman, University Registrar
Rebecca Rea, Associate Registrar for Records

The Office of the University Registrar provides services related to student course registration and records. This office processes and records course registrations, grades, graduation audits, official transcripts, and “Requirements Completed Transcripts,” as well as supports web registration and web grading. The Office of the University Registrar maintains permanent academic student records for both currently enrolled and past attendees of Lesley University. Other services provided by the office include enrollment verification and records maintenance, including: leave of absence, withdrawal, program change, and name/address change requests.

Hours of Operation

Monday–Friday*: 11:00 a.m.–5:00 p.m.

*Except during semester-based Add/Drop periods, when our office hours are Monday–Friday 9:00 a.m.–5:00 p.m.

Self-Service

www.lesley.edu/selfservice

Self-Service is a modern and robust web-based application that provides current students and applicants access to their personal and academic information.

Functions include:

Register for Classes: Search and register for classes during the registration periods listed on the academic calendars. 

Review Schedule: Display schedule by semester or term, including dates, times, rooms, etc.

User Profile: View, update, and confirm email address(es), chosen name, preferred pronouns, gender identity, and phone number(s). 

Chosen Name Entry: Defined as the name that you choose other than your legal name, to better reflect how you wish to identify.

Grades: View grades and grade point average by semester/term.

Transcripts: View an unofficial transcript online or request an official transcript to be sent to the recipient(s) of your choice.

Enrollment Verification: Request an official copy of your current enrollment history.

Hold Status: Find out if you have a financial (student account, library, or parking) hold on your account before registering.

Required Documents: Find out what application materials the Admissions and Financial Aid Offices have received or are still required.

Financial Aid: View financial aid status and award letters.

Test Summary: Review scores for admissions and placement tests.

Graduation Application: File application for graduation; update diploma name and mailing address and notify the Commencement Office of participation in the May ceremony. 

Course Catalog: Check the availability of courses by semester or term in “real-time”. This feature allows students to check the availability of courses by semester or term and displays room locations, faculty, availability, capacity, etc. for course sections matching the search criteria.

My Progress: This tool allows students to view their progress toward a degree and develop an academic plan to follow until completion.

Proxy: This tool allows you, the student, to grant online access to another individual to view your academic (grades) information using their own Self-Service login. The other person is referred to as the proxy and this person can include parents, guardians, or anyone you wish to grant access to. The proxy will only be able to view the information you authorize.

Important Note: Self-Service Accounts are created on a rolling basis after receipt of an application or course registration. Students will receive a claim email from Lesley Username Claim (no-reply-claim@lesley.edu) with instructions for getting started.

Instructions on claiming your account can be found at support.lesley.edu/a/solutions/articles/4000197063.

For help with Self-Service, please call the Self-Service support line at 617.349.8600 or 800.999.1959 x8770, or send an email to it@lesley.edu.

 

Address Changes

It is each student's responsibility to notify the Registrar's Office of any change of name or address, so we can reach each registered student.

  • Let us know right away of any change in your address by completing our interactive electronic Change of Address Form at http://lesley.edu/forms/address-change. You’ll log in with your Lesley University username and password.
  • For students enrolled in licensure programs and changing location to a new state: Please visit our Licensure and Credentialing Information page at https://lesley.edu/about/accreditations-state-approvals/licensure-and-credentialing-information. Review the licensure information for students and applicants document regarding your specific program. Lesley University uses your "Local Address" to determine location for licensure disclosure purposes. If you do not report a local address, we then use your "Permanent Address."

Name Changes

To report a name change, submit a Student Change of Name Form creating a ticket on the Support Hub at support@lesley.edu. All name changes must be requested in a paper letter or on the Change of Name form (https://www.lesley.edu/registrar/forms). Email requests are not accepted. A name change request must be accompanied by legal documentation, such as a court order or marriage license. The name change will be reflected on the student record, and a reference to the former name will be maintained for search purposes only.

Note: Lesley University requires your legal name to be used on academic records and other official University documents.

Transcript Requests

Pricing and delivery options are also available at lesley.edu/transcripts.

Students can view an unofficial transcript online through their Self-Service account. Printed copies of unofficial transcripts can be ordered through the Office of the University Registrar at help@lesley.edu. Unofficial transcripts are printed on plain paper and do not carry the college seal or registrar's signature. They are intended for the student's personal use only. Lesley University will provide unofficial transcripts solely to the student.

There is no charge for unofficial transcripts.

Course Descriptions Requests

Students needing copies of Lesley course descriptions may submit a written request to the Office of the University Registrar including the course number(s), title(s), and the semester/year the course(s) was taken or submit the request via the National Student Clearinghouse when ordering a transcript. Please allow 3–5 business days, plus mailing time, for processing.