Dispute of a Charge

If you want to dispute a charge on your student account statement, email The Lesley Lynx Solution Center (solutioncenter.lesley.edu/s/) within 60 days of the bill on which the charge appeared. The Lesley Lynx Solution Center will research your dispute and contact you with an explanation within 30 days of the receipt of your email.

Please provide the following information in your correspondence:

• Your full name and Lesley I.D. number
• The dollar amount of the charge
• Describe the charge and explain why you believe there is an error. If you need more information, describe the item you are unsure about.

Please Note: late payment fee disputes will be considered for review for the current semester only. Late payment fee disputes from past semesters will not be considered.