CMGMT 6463 Technology and Operations Management
The growing use of technology in operation management helps organizations create value for customers by reducing costs, improving quality and optimizing the extended supply chain. Innovations in digital technologies are transforming global operations by utilizing cloud-based software and mobile applications, robotics, artificial intelligence, machine learning, automation, blockchain, predictive analytics and other manufacturing technologies. This course enables students to understand the concepts needed to ensure the contribution of a firm's operations to its competitive position. Students will recognize the growing use of complex technology related processes underlying the development and manufacture of products and the creation and delivery of services.